Refund and Returns Policy

Cancellation Policy

Cancellations made within the allowed time frame may be eligible for a full or partial refund. Late cancellations may incur charges.

No-Show Policy

If a guest does not arrive without prior notice, the full booking amount may be charged.

Refund Process

Eligible refunds will be processed within 5–10 working days via the original payment method.

Non-Refundable Bookings

Certain promotional or discounted bookings are non-refundable.

Modification of Booking

Changes in booking dates are subject to availability and may include additional charges.